Flat-fee billing, clear cancellation, and no outcome-based charges.

Claim Clarity Report

• The Claim Clarity Report is a one-time $9.99 flat-fee informational readiness product, including applicable tax when due.
• It is not a subscription, legal advice, attorney-client relationship, attorney representation, outcome prediction, settlement valuation, or deadline calculation.
• Payment does not guarantee attorney contact, attorney acceptance, legal recovery, publication, direct user networking, or private-data sharing.
• Before charging, the product requires fresh prepared entries for the exact business, comparable matters, and possible favorable published decisions. Docket leads and opinion signals require verification; no matching candidate or favorable decision is guaranteed.
• Stripe sends payment receipts. RecourseLink support can help locate a purchase using your account email and Stripe receipt reference.
• Do not send private facts, evidence files, medical details, financial account numbers, passwords, or card data by email.

Included broader-pattern research and legacy purchases

• The Claim Clarity Report includes private broader-pattern participation and a guarded public-source scan for similar issue signals.
• Previously sold standalone Broader Pattern Check purchases retain their access and are covered by the separately labeled Other-product terms below. RecourseLink no longer sells that product separately.
• The free public pattern check remains available without purchase.
• It is not legal advice, attorney review, a lawsuit, class-action certification, attorney-client relationship, outcome prediction, settlement valuation, or deadline calculation.
• Payment does not guarantee attorney contact, attorney acceptance, legal recovery, publication, direct user networking, private-data sharing, or a matching public-source result.

Attorney Link subscription

• Application, credential review, practice-interest intake, and Link availability notifications are free. Viewing and responding to all qualifying Link groups in every currently verified license state requires a flat $249/month subscription plus applicable tax.
• The subscription renews monthly until canceled. Use Attorney Billing and the Stripe-hosted portal to cancel future renewal; access ordinarily continues through the current paid period while every non-payment eligibility gate remains current.
• Payment does not buy a particular lead, referral, ranking, recommendation, consumer, contact right, representation, recovery, or outcome.
• Previously created predecessor subscription records remain available for billing history, invoices, disputes, refunds, remedies, reconciliation, and cancellation, but do not independently grant current Link access.

Claim Clarity refund decision policy

Claim Clarity Refund Policy v1 (effective August 21, 2026)

Employee review may initiate an exact full refund only when current payment and dispute evidence proves one standard reason.

• A duplicate charge for the same Claim Clarity Report purchase.
• A charge caused by a verified RecourseLink billing configuration error.
• A verified technical failure prevented the report from being queued or made available and support could not resolve it.

Employees cannot approve exceptions. Every exception condition is escalated for administrator review.

• The report was delivered or the purchased entitlement was consumed.
• A payment dispute or chargeback exists.
• The purchase and payment-provider records do not bind exactly.
• The current payment-provider state is incomplete or ambiguous.
• Exact versioned policy-acceptance evidence is unavailable.
• A standard refund reason was requested but not proven.
• A refund is already pending or has succeeded.
• Applicable law or an approved goodwill exception may require a different result.
• A partial refund was requested; this contract authorizes full refunds only.
• The request spans products or asks to change the original payment destination.
• The request includes a fraud allegation requiring administrator review.

Claim Clarity decisions authorize only the exact full remaining refundable amount to the original payment method; alternate destinations are not permitted. Provider execution is system-only, and every approval requires fresh provider and dispute evidence. An approval is not itself a completed refund. Bank or card issuer timing begins after the provider accepts the submission and may vary.

Other-product refund eligibility

This section does not govern Claim Clarity. Historical subscriptions, current Link subscriptions, legacy Broader Pattern Check purchases, and other products remain reviewed case by case. RecourseLink will generally approve a refund when a duplicate charge, verified billing configuration error, unresolved technical-access failure, or applicable-law requirement is established for that other product.

Other-product non-refundable situations

This section does not govern Claim Clarity. For the other products covered above, fees ordinarily are not refunded for elapsed time on an available subscription, user error after clear checkout disclosure, completed or queued legacy digital research work, unsupported expectations about Link volume, case volume, attorney acceptance, user contact, legal outcomes, settlement value, or lead delivery, except where required by law or approved under that product’s support policy.

Other-product timing and destination

This section does not govern Claim Clarity. For other products, approved refunds are sent back to the original payment method when supported by the payment network. Bank and card issuer timing can vary after a refund is submitted. If an other-product refund cannot be completed to the original method, support will review the next available path without requesting sensitive payment details by email.

Disputes and account review

Contact support before opening a payment dispute so RecourseLink can investigate duplicate, mistaken, or technical-access charges quickly. Chargebacks, fraud indicators, abuse, scraping, unauthorized access attempts, or policy violations may result in account review, access limitation, or cancellation consistent with the terms.