Claim Readiness Snapshot

• The Claim Readiness Snapshot is a one-time $14.99 flat-fee informational readiness product.
• It is not a subscription, legal advice, attorney-client relationship, attorney representation, outcome prediction, settlement valuation, or deadline calculation.
• Payment does not guarantee attorney contact, attorney acceptance, legal recovery, publication, direct user networking, or private-data sharing.
• Before charging, the current product requires a fresh prepared entry in RecourseLink's shared CourtListener RECAP metadata index for the exact entity you confirm. It may compare up to six internally retrieved federal docket candidates with your authorized non-sensitive intake fields. RECAP may be incomplete, and no matching candidate is guaranteed.
• Stripe sends payment receipts. RecourseLink support can help locate a purchase using your account email and Stripe receipt reference.
• Do not send private facts, evidence files, medical details, financial account numbers, passwords, or card data by email.

Included broader-pattern research and legacy purchases

• The $14.99 Claim Readiness Snapshot includes private broader-pattern participation and a guarded public-source scan for similar issue signals.
• Previously sold standalone Broader Pattern Check purchases retain their access and remain covered by this policy. RecourseLink no longer sells that product separately.
• The free public pattern check remains available without purchase.
• It is not legal advice, attorney review, a lawsuit, class-action certification, attorney-client relationship, outcome prediction, settlement valuation, or deadline calculation.
• Payment does not guarantee attorney contact, attorney acceptance, legal recovery, publication, direct user networking, private-data sharing, or a matching public-source result.

Attorney subscriptions

• Attorney access is billed as a flat monthly subscription.
• Subscriptions renew automatically until canceled.
• Cancel before the next renewal date to avoid the next monthly charge.
• Cancellation normally stops future renewals; it does not create attorney-client relationships, lead guarantees, private-data access, ranking, recommendations, or outcome rights.

Refund eligibility

Refunds are reviewed case by case. RecourseLink will generally approve a refund when one of these conditions is verified:

• A duplicate charge was created for the same subscription period.
• A duplicate charge was created for the same Claim Readiness Snapshot purchase.
• A duplicate charge was created for the same Snapshot or a legacy Broader Pattern Check purchase.
• A charge was caused by a RecourseLink billing configuration error.
• A Claim Readiness Snapshot purchase could not be queued or made available because of a RecourseLink technical failure that support could not resolve within a reasonable time.
• A Snapshot or legacy Broader Pattern Check purchase could not unlock included broader-pattern access or source scanning because of a RecourseLink technical failure that support could not resolve within a reasonable time.
• An attorney subscription was purchased but the account could not access the subscribed billing surface because of a RecourseLink technical failure that support could not resolve within a reasonable time.
• A refund is required by applicable law.

Non-refundable situations

Except where required by law or approved by support, fees are not refunded for elapsed subscription time, unused time after access was available, user error after clear checkout disclosure, completed or queued digital research work, unsupported expectations about case volume, attorney acceptance, user contact, legal outcomes, settlement value, or lead delivery.

Timing and destination

Approved refunds are sent back to the original payment method when supported by the payment network. Bank and card issuer timing can vary after a refund is submitted. If a refund cannot be completed to the original method, support will review the next available path without requesting sensitive payment details by email.

Disputes and account review

Contact support before opening a payment dispute so RecourseLink can investigate duplicate, mistaken, or technical-access charges quickly. Chargebacks, fraud indicators, abuse, scraping, unauthorized access attempts, or policy violations may result in account review, access limitation, or cancellation consistent with the terms.