RecourseLink can help organize copies of records for account workflows, but users remain responsible for preserving original documents, messages, photos, receipts, notices, contracts, and other evidence.
What the Evidence Vault is for
The Evidence Vault is for private account organization, source matching, readiness review, and user-controlled attorney disclosure when that workflow is available. It is not a court filing system, litigation hold service, settlement administrator, notary, forensic lab, or legal preservation service.
Uploading a file does not mean RecourseLink reviewed it, accepted it as evidence, verified it as authentic, determined that it is relevant, or sent it to an attorney.
What RecourseLink does not decide
RecourseLink does not decide admissibility, authenticity, hearsay exceptions, chain-of-custody sufficiency, privilege, confidentiality, legal relevance, legal strategy, filing deadlines, or whether an attorney will accept a matter.
File hashes and metadata can help show whether a stored copy changed after upload. They do not, by themselves, prove that a document is authentic, admissible, complete, legally sufficient, or accepted by a court, agency, settlement administrator, or attorney.
User responsibilities before upload
- Keep the original file or physical document in a safe place.
- Upload only records related to the selected account workflow.
- Do not upload another person's private information unless authorized.
- Redact or avoid unnecessary SSNs, account numbers, IDs, passwords, minors' information, medical details, and unrelated financial information.
- Do not upload malware, forged records, altered records presented as originals, copyrighted material without authority, or unlawful content.
Sharing and access
Evidence is private by default. Attorney access, reviewer access, export, deletion, AI extraction, and any disclosure outside the account require the applicable workflow, consent scope, access permissions, and audit logging.
Payment status alone does not unlock evidence access. Attorney access requires the separate attorney and user-side controls described in the Terms, Disclosures, and Claim Review Consent pages.
Retention, deletion, and incidents
Evidence records may be subject to retention, deletion, export, legal hold, fraud-prevention, security, billing, and dispute-review rules. A deletion request may not remove records that RecourseLink must retain for legal, security, audit, or dispute reasons.
If RecourseLink identifies a security incident affecting evidence records, it will evaluate notice and response obligations under applicable law and the platform's incident process.