Billing and refunds
Use support for duplicate charges, Claim Clarity Report purchase lookup, subscription cancellation help, failed billing portal access, refund review, or receipt questions.
Refund policySupport
Get help without sending private facts.
Use support for account, billing, privacy, accessibility, attorney subscription, and site reliability questions. Never send evidence files, card numbers, passwords, medical details, financial account numbers, payment-card data, or private legal facts.
Include the issue category, your account email if different, and non-sensitive context. For billing questions, include the Stripe receipt date or invoice number if available, but never include card numbers or bank details.
Sign in to use the support form
Sign in before sending non-sensitive support context tied to your account, or email support directly. Do not send evidence, card numbers, medical details, passwords, or private legal facts.
Privacy requests
Use support for access, deletion, correction, consent revocation, sensitive-data limitation, or privacy-rights questions. Verification may be required before any action.
Privacy noticeLegal-information boundaries
Support cannot provide legal advice, case valuation, deadline calculations, attorney recommendations, or attorney-client communications.
DisclosuresAccessibility and site issues
Report broken links, login problems, billing portal errors, accessibility barriers, or incorrect public-source metadata without sending private claim details.
Email supportThe in-site form is for authenticated, non-sensitive support context only and requires at least 12 message characters. It attempts immediate support-email delivery and automatically retries a saved request when delivery is pending. Use the displayed email link only when automatic delivery is unavailable. SMS, evidence upload, attorney contact, and legal advice remain unavailable.