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Support
Use support for account, billing, privacy, accessibility, attorney subscription, and site reliability questions. Never send evidence files, card numbers, passwords, medical details, financial account numbers, payment-card data, or private legal facts.
Include the issue category, your account email if different, and non-sensitive context. For billing questions, include the Stripe receipt date or invoice number if available, but never include card numbers or bank details.
Sign in first. This form stores only non-sensitive support context tied to your account; it does not send external email or accept evidence, card numbers, medical details, passwords, or private legal facts.
Use support for duplicate charges, Claim Readiness Snapshot purchase lookup, subscription cancellation help, failed billing portal access, refund review, or receipt questions.
Refund policyUse support for access, deletion, correction, consent revocation, sensitive-data limitation, or privacy-rights questions. Verification may be required before any action.
Privacy noticeSupport cannot provide legal advice, case valuation, deadline calculations, attorney recommendations, or attorney-client communications.
DisclosuresReport broken links, login problems, billing portal errors, accessibility barriers, or incorrect public-source metadata without sending private claim details.
Email supportThe in-site form is for authenticated, non-sensitive support context only. External notification delivery, SMS, evidence upload, attorney contact, and legal advice remain unavailable.